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STUDENT LOAN KNOWLEDGE HQ

YOUR CUSTOM PLAN

Based on your answers, here are smart options you can explore. Talk to your loan servicer about what will work best for you; you may be able to combine several options to best fit your individual needs.

  • Possible short-term option(s) to talk about with your servicer

    You may be eligible for the following options. Discuss these with your servicer:

    Forbearance is a general postponement of payments that will place an account in good standing even if full payments are not made. Interest accrues during forbearance, and may capitalize if not paid.
  • Contact your servicer(s) for help in managing your loans long-term

    You may be eligible for the following options. Discuss these with your servicer:

    Contact your servicer to continue regular payments and explore further options.
  • Talk to your servicer(s) about forbearance to bring your account up-to-date, if needed
  • Keep the lines of communication open with your servicer(s) and follow up on any requests

    After sending paperwork, call your servicer 5 business days later to confirm that they received it and that it is complete and legible. Call again weekly until they confirm approval. Keep in mind that a FAX confirmation shows that your FAX machine sent the documents, but not that the documents have actually been received.

  • Next Steps

Contact your servicer(s) about these options.

  • Reminders

    Action Date Event
    06/10/2026 Submit Application/Payment
    06/15/2026 Confirm Application/Payment Received by Servicer
    06/22/2026 Confirm Application/Payment Processed by Servicer
    09/08/2026 Confirm Plan is Working or Revisit Questions
    Sign up for all email reminders
    Export all calendar events
  • LEARN HOW TO CONTACT YOUR SERVICER